VoIP has many advantages over traditional phone systems. Implementing this advanced communications technology will benefit virtually every business. We’ve put together a list of the top VoIP benefits into a concise and easily-understood format.
What is VoIP? What is VoIP different from Cloud PBX and how does it differ?
Let’s first get to the point. VoIP (Voice over Internet Protocol), is also known as Cloud PBX and Business VoIP. There are many other terms that have similar meanings.
We refer to our internet-based communications offerings under the name Cloud PBX but they offer nearly the same features (with almost the same benefits) than what other people refer to as VoIP, Business VoIP, or VoIP.
We won’t confuse the matter further by referring to all these offerings as “VoIP” throughout this article. Let’s move on to the good stuff now that that’s cleared up.
12 VoIP Benefits Your Business Should Not Miss
1. Lower costs
VoIP offers many benefits that businesses can benefit from, including cost savings. There are limits to how many lines you can install, and the costs can quickly add up, especially for businesses that make long-distance calls.
The problem of only two people being able to use a single line is solved by the IP network. This allows communication data to be converted into data packets that can then be sent over the IP network. You can use the IP network to connect directly to your phone provider, or your existing internet connection (or both).
Traditional phone lines charge per minute for calls, while VoIP is free and you only pay your ISP monthly fees. Many providers offer cheap or even free calling to the United States, for example.
Low-cost Hardware and Software
VoIP offers additional cost savings because it requires very little hardware and software to run the system. High-quality providers make sure their clients have the latest software and current hardware. This reduces the need to buy their own infrastructure and phones, which can lead to additional savings.
2. Simplified Conferencing
Conferencing is much easier without the need to have dedicated lines. Although traditional phone systems can allow you to confer, you will need to pay extra for additional services and host multiple callers every time you need it.
These features are often native to a converged network and are included in the VoIP service’s already low price.
More than just voice calls
VoIP makes video conferencing much easier. You can actually transfer different media formats (images and video, text, etc.) over your phone or video call to greatly improve your ability to make presentations or resolve issues quickly.
3. Access Worldwide
Employers are realizing the advantages of having employees work remotely in return for smaller offices, lower utility costs, and other benefits.
They are also discovering the many benefits of VoIP Dublin, which allow employees to telecommute. VoIP allows employees to access the voice, data, and fax services of your office remotely via your intranet.
VoIP technology is extremely portable and allows users to connect from anywhere, including home offices. Your employee’s number can be followed to their new office by the company when they move.
Mobility for Your Service
Although telecommuting is a benefit, VoIP’s entire service is mobile. VoIP is different from traditional phone systems that require unique numbers to be assigned to each line. Transferring those numbers can be difficult and time-consuming. Your VoIP system can easily be transferred if you move out of your current location or have to relocate.
4. More efficient use of bandwidth
VoIP makes it easier to make efficient use of your bandwidth. VoIP fills in the information gaps left by silence for about half of voice conversations. VoIP can also be used to provide additional data from other bandwidth users to help you make more efficient use of your resources. VoIP can be used to reduce and eliminate speech redundancies, which will further increase efficiency.
5. Extensive Additional Features
Many businesses don’t understand the many benefits and extra features offered by VoIP services. VoIP systems make it possible to connect many devices in order to increase your business’ productivity.
Although VoIP services often include features such as caller ID, virtual number, contact lists, voicemail, and caller ID, these features can also be used to increase operational efficiency. Voicemails and messages can be easily forwarded to multiple people with one click. Voicemail-to-text transcriptions can also be sent to your email so that they can be viewed while you are on the move.
There are many features included in different provider packages. However, because VoIP is flexible, you can create custom VoIP services that meet your specific needs.
6. Flexibility in the Network
VoIP is a great technology that will benefit your IT team. It doesn’t need to be part of any specific technology layout. Your existing SONET, ATM, ethernet, and WiFi can all be used to build your network.
It is almost impossible to find a PSTN (traditional) phone network that is complex. This allows for a standardized system that can support a variety communication types and is more tolerant to faults, while requiring less equipment management.
7. Faxing over IP
VoIP offers additional benefits, such as the inclusion of Fax over IP in most service plans. Fax over IP not only eliminates long-distance facsimile costs, but also improves reliability and compatibility of the service.
Fax information is sent via data packets which dramatically increase efficiency. VoIP does not require a fax machine in order to send or receive a message via fax.
8. More effective communication
It is crucial to keep your staff in touch with you, whether they are working remotely from their homes, the office or anywhere else. VoIP has the unique advantage of allowing you to have one call ring to your desk phone and then switch to your tablet, mobile, or laptop if it goes unanswered. So urgent calls can be answered faster and are handled more quickly than if they were to your desk phone.
9. Highly reliable
VoIP is often criticized for the fact that businesses without internet will also be without their phone. This is a common and inaccurate objection. VoIP flexibility allows for calls to be routed to mobile phones or other devices in the event that an office phone goes down. This means that weather problems and power outages are no longer a risk.
10. Installation, configuration, and maintenance are easy
VoIP phones have one of our favorite advantages: they are easy to set up, even for people with less technical skills. You don’t need expert technicians to run phone wiring in your office. Instead, IP phones can be installed and used immediately.
Hosted VoIP software makes it easy to add users and allows you to modify your system configuration via a web portal. This simplicity makes maintenance easy and requires very little professional support.
11. Scalability
High-performing business systems can scale to meet the needs of the company. Traditional phones systems, however, are much more difficult to scale. VoIP’s ability to scale is one of its greatest benefits. It can increase productivity and efficiency while still being cost-effective.
VoIP systems let you add lines as you hire new employees or eliminate lines when you downsize. You only pay for what you use.
12. Integration with other business systems is easy
Most likely, your business uses other technologies and systems to improve operational efficiency. VoIP integrates easily with many existing business systems.
This means that VoIP can be used without the need to modify your IT infrastructure or applications. Outbound calls can be made via Outlook, or other email systems. Customer records can also be viewed during an inbound call.
Next steps
The benefits of VoIP systems are numerous, as you can see by the above list. VoIP has virtually no drawbacks. This powerful technology is being adopted by sophisticated businesses all over the globe and gaining significant competitive advantages.
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