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Benefits of software partnerships

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In a variety of industries the software industry has taken on an entirely different shape in comparison to the time the time it was introduced by companies such as Microsoft. In the beginning, it was released as a package product. It was the Windows operating system, in fact, was a box. As software has constructed on top of the operating systems and has evolved and evolved, they’ve become an actual service, which is why they are known by the current term SaaS (Software as A Service). But, despite the recently created term, it’s typically viewed as a product that is packaged or at least from the perspective of the company that is providing it. This results in a gap between the purpose for the product and the benefits that customers is able to get from it. In today’s world of software-based services it is the duty for the software vendor to be true to the brand of the product and offer services. In addition, it involves assisting the client in times of need and listening to their feedback and making sure they get the most value from software in terms of the own application.

For a client it can be difficult to determine in advance which firms can provide the complete service and which do not meet your expectations. For this reason it’s helpful to redefine the search for a brand new software product and transform it into a hunt for a new partnership with a software. Since ultimately, customers will have the most satisfying experience when they work with a partner rather than submitting an inquiry about a product that isn’t working properly. This article will discuss the advantages of developing a relationship the software vendor and provide specific ways to find an effective collaboration with a software vendor that can provide the best amount of value.

The benefits of software partnerships

More ROI than purchasing an unpackaged software product
Design future features you’ll need and would like to have in your company (this is especially true in the event that you partner with a startup company)
The team extends to work together in problem-solving
Incentives aligned to the success of the software (this is particularly the case when the software is purchased by subscription)
You will feel at ease knowing that the software provider will meet your requirements in the long-term
Develop your relationship by sharing publicity through shared channels and platforms

The process of forming a truly collaborative partnership is more than just a simple

transaction. It’s an enjoyable experience that will yield remarkable results , and also help you discover new areas for improvement over a prolonged amount of time.

But the question is how do you go to find a partner to benefit your business? Let’s look at the following indicators that suggest the software provider is a possible partner that is worth working for the long-term.

Before we get into these, it’s worth noting that these could differ slightly based on the business. The following guidelines are meant to be the best partnership between construction firms and companies in the field of construction technology, but they will be applicable to all sectors.
What makes a strong software Partner?

1. Always available to help

When you purchase a brand-new product, there’s always going to be some issues and glitches you didn’t expect to encounter. The nature of the majority of software, particularly those in its construction, is complicated, that makes it difficult to learn. This could be due to the long learning curve, or it could be due to a glitch in or within the program itself. Whatever the issue is, it is important to know that the software company will assist you in resolving the issue. This isn’t always the case however it is. If you buy a packaged item from a software company that requires a one-time payment it is likely that they will not be as willing to assist you on your way. The vendor is already moving into the next step of trying to make the next purchase.

2. Proactive

If you buy software and it seems to be a little off, maybe it’s one of the features which isn’t functioning efficiently. In a genuine partnership your company’s software should be taking initiative and contacting you to inquire about whether what’s working. The business should not just respond to requests , but instead be proactive and monitor your. Ideally, all possible requests are discussed and dealt with by the software provider long before you have to inform them. This is the essence of a successful and productive collaboration.

3. Develop and evolve with you

When you have a long-term partnership you should anticipate the possibility of growth over time and new opportunities awaiting you. In contrast relationship-based relationships offer solutions (hopefully) that’s been advertised , and that’s the point at which it comes to an end.

A technology partner who is a software provider is always keeping an eye at the future. They’ll always be looking for ways to improve the quality of their service, and how it will enhance your relationship. Whatever venture you embark undertaking together is a shared mission and the achievement of the project is a win for both parties to the partnership. If your company’s technology department takes the same stance, then you can count on an extended and successful collaboration with lots of successes that are shared.

4. Excites your Workforce

It is possible that the main reason for implementing the latest technology is to address a type of business problem. It isn’t enough to purchase software with the sole reason of having the latest technology in your office. Certain companies may be able to do this, but if you’re working in the construction sector, you realize that this isn’t the scenario. No matter the level of technology that technology offers the technology must be designed for the end-user. In this case, it’s your employees. They should be enthusiastic about technology and simplify their lives. This can be the only method by which that it will solve the problem you had initially. The best software companies committed to the long run know this and have developed their software specifically for workforce. The company will also provide assistance with onboarding and focus to ensure customer satisfaction and ensure that the technology will meet your needs and can be easily used by your employees.

5. Trust & Transparency

Many companies modify their value proposition to satisfy the requirements of the prospective customer in order to sell. The best software companies are transparent about the issues they can or cannot solve. You will have an immediate idea of whether or not this is the right software for your company. After that is established the software provider must demonstrate that it cares about the security of your data, details, and most importantly, your interests. If these are not aligned, your relationship could quickly degrade into an empty shell.

Transparency and trust must be evident throughout the duration that the relationship. If the software firm makes mistakes, which always occurs at time or another, it gives the opportunity to evaluate whether you’re in a positive relationship. If you evaluate the situation in a similar way to the normal interactions between people and observing the situation, you’ll determine whether the company attempts to put blame on someone else or if they accept on the responsibility and determine the cause of the error. The lesson here is that the business relationship is similar to a social one. It’s not as difficult to understand. If the elements are in place, you’ll enjoy a wonderful and productive relationship.

Finally

A lot of these characteristics are hard to recognize until you’ve started an alliance. At this point it is strongly advised to use a firm’s pilot program. The majority of companies will provide this for free or at a low cost so that you can evaluate the software on your own. Any business that does not offer this service is generally one to avoid. If you are in the middle of a pilot it is possible to use these guidelines to determine whether the business is an excellent partner or recognize if they’re only trying to make the sale.

In order to fully reap all the advantages mentioned above, you must look towards companies with a younger age. They will be more flexible, faster to react to changes the needs of their customers, and generally provide an experience that is more personal as opposed to a large and well-established firm. You’ll be able to influence the direction of the company and become part of the team to help create the most successful and productive future.