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Customer Service at Ladbrokes

Ladbrokes are among the largest name brands in UK bookselling and in this Ladbrokes review, we’ll take an in-depth review of why they’ve been in business for so long, and how they stack up against other bookmakers online.

As with many experienced punters, I’ve owned an Ladbrokes bet account a few years. I’ve used their betting shops and their online site at too many times to list and am glad to report that I’ve never had issues receiving payouts for winning bets or keeping the money on the website.

As a company , they continually improve their app and website – the latest versions of the two platforms is just as excellent as other bookies and is packed with features such as cash out betting in-play live streaming odds boosts, and much more.

Ladbrokes also have a lot of strength in terms of long-term value due to their frequent promotions. In addition, new customers can benefit from an initial bet PS5 and receive PS20 for free betting upon signing up.

Pros & Pros and Ladbrokes

The most famous brand in UK Betting
Top Live Streaming Service
A plethora of promotions on a regular basis
Console for dedicated football
Prices are subject to change and are subject to change.

For Ladbrokes opening hours, click here…

Licensing & Safety

Reputation of a shambles

UKGC licence
Gibraltar Commissioner license
In 1886, the company was founded.
100% secure and safe

Ladbrokes is licensed and regulated under the Licensing Authority of Gibraltar, under the Gambling Act 2005 and by the UK Gambling Commission. The licenses issued to the company are 010, 012 , and 044 however, they also apply to other gambling companies operated by Ladbrokes like their online casino.

The regulations outlined within their license agreements state they must: Ladbrokes must:

Be sure that any person who has issues related to gambling their website is provided with the right advice and assistance.
Check that the patrons of the website are treated with respect and the service they receive is fair and open and transparent.
It is important to ensure that anyone who is not the age of legality to gamble cannot play on the website.

In 2016, Ladbrokes combined with Coral to create Coral to form the Ladbrokes Coral Group that was later bought in 2017 by GVC Holdings. GVC is an openly traded company employing thousands as well as millions of annual revenue. The bottom line is that… Ladbrokes is strong financially which means punters’ money and payments are not at risk when you use the platform.

Deposits and withdrawals at Ladbrokes

There are plenty of choices for punters

Quick deposits
Rapid withdrawals
Accepted debit cards
Bank transfers and eWallets

How Do I Deposit Money With Ladbrokes

Making a deposit with Ladbrokes is a simple procedure. Log in to your account and then click the green “Deposit” link at the top right of the home page. Once you’ve done this, you will see a new page that will show the most common methods of deposit used.

Choose which of the payment options you wish to deposit money into and when the screen comes up for the deposit method you selected you can enter the you would like to transfer into your account.

If you have problems depositing money, there’s an excellent link to chat with a Chat operator on this area of the website that is extremely useful especially if you are looking to deposit money into your account with one of the lesser utilized payment methods.
How to Withdraw from Ladbrokes

To withdraw money from Ladbrokes Simply select your balance, and then, from the drop-down box that opens, select the option of withdraw.

Once the screen is opened, just enter the amount you would like to take from your balance and then click.

The withdrawal process will be initiated and, dependent on the method of withdrawal chosen, will be with you in the next couple of days or hours.
How Much Time Does It Take to Withdraw From Ladbrokes?

All withdrawals must be approved by Ladbrokes after which, once the withdrawal has been examined and approved, it will be processed.

The fastest way to make a withdrawal is to use Visa’s Fast Funds option which usually receives your funds within 4 hours.
The standard Visa, Maestro and Mastercard options require 1-3 banking days.
PayPal is another option for speed , since the majority of PayPal withdrawals are processed within 8 hours.
Transfers to banks take between 2 and 4 days to process, however this is contingent on the processing time of your bank.
If you decide to become a member of the Ladbrokes Grid Card service, withdrawals are made instantly.

The Customer Services department at Ladbrokes

Great depth of markets
What is the customer support?


Live chat available on app or site
Email form is available on site
Twitter help
Support on Facebook

Ladbrokes provides a comprehensive customer service, which begins with a comprehensive help section. Most questions can be solved by exploring the many options available in Help Database.

If you do need to reach customer support, there are several choices available to you:

You can go to on the Ladbrokes Facebook site and use to send private messages there 24 hours a day.
It is possible to send private direct message anytime through the Ladbrokes Twitter account, too.
There is an Live Chat option on site.
It is possible to send Ladbrokes an email via the app or website too.

It is also possible to upload any document that you believe the company might require to answer your question on the service, using a secure hyperlink.

Overall, a good choice of support options as Ladbrokes performs well when compared to most bookmakers we’ve scored them an 8/10. This is well-deserved, since we’ve had a good experience with support. is responsive and quick.

Evaluation of Ladbrokes Website

Mobile & desktop site review

Are Ladbrokes simple to use?


Excellently designed website and app
It is easy to use even for beginners.
A logical menu system
Simple and efficient layout

Ladbrokes Mobile Review

Like you’d expect from a huge firm, Ladbrokes mobile app is extremely well designed and mirrors the design and feel of the site. The black, red and white colors make it easily identifiable and you can tell it’s an official Ladbrokes website without being aware of the name.

The layout of the website is like many other sports betting applications and features the main menus located at on top as well as the most popular and forthcoming betting markets below, where you can scroll down to locate the game you want to bet on.

The app is extremely smooth and isn’t afflicted by any issues and glitches. It’s also not plagued by the minor problems that the previous Ladbrokes apps faced. The app has also been improved in how betting in-play works with the app, and it’s now a great option to use on iOS or Android devices.

The app has a score of 3.3/5 from over 2800 reviews, but there is a large number of one star ratings that reduce the overall score and a large portion of them complain about the loss of money, and I believe that the complaints must be taken with the utmost caution. We’d recommend it to be rated higher than the average.
Ladbrokes Desktop Review

Ladbrokes ‘ desktop website is among those that are instantly identifiable. The site hasn’t changed much in terms of looks over the years, as you would expect with the instantly-recognisable Ladbrokes brand, but it has improved in many other ways.

It’s certainly more user-friendly as well as more stable. There are notable enhancements in terms of user-friendliness for clients. The site layout is as most betting websites are currently, with an A-Z list on the left side, the bet slip to the right side, and promotions, betting in-play and other betting markets on the right.

There are links to other areas on the Ladbrokes betting website and other Ladbrokes gambling websites at the top of the page.

It’s a simpleand easy to use site for anyone and finding the market you’re looking for is fast and simple.

If there is one complaint with the desktop and application versions, it’s that in their advertisements, Ladbrokes list a number of their site’s features like the GetAPrice feature and the price Boosts they offer on the site. We think that they’re not really promotional however, they are more features on the site which gives perception that they have more offers on the site than there actually are. It’s a minor niggle however enough to make Ladbrokes does not have the best reviews than it would in this particular category.

How to Join Ladbrokes

Sign up for Ladbrokes quickly and easily using the application or on the website . The process of joining is exactly the same no matter which method you choose.

Go to on the Ladbrokes web site here. Then, click or tap the green “Join” button.
Then, you fill out a amount of forms that include your email address username password and name, address, birth date and the method you’d prefer Ladbrokes to reach you, and so on.
Once all the details have been added, select on the blue Create My Account button.
The company checks your personal information Then, you are able to determine a deposit limit.
Now you can choose the payment method that will be associated in conjunction with your account.
After this has been completed and you’re now registered on the site and can fund your account.

General Review

Here’s our general take on the world of…

After doing our Ladbrokes review, we’ve decided to give them a 4-out of 5 stars. Given that only a 4.5 or 5 is better, this is a decent achievement from Laddies.

In the first place, you cannot ignore their credibility and expertise in the world of gambling. They’ve been an important player for many years and always taken care of the punters who bet with them. You can be confident of the fact that your money is safe at Ladbrokes and that you’ll be payouts on any winning bets that you make. 4.5 stars bookmakers are described by our reviews section to be those who are good but are not perfect but have some issues in their reputation or site.

Concerning security, reputation and safety the boxes are all checked at Ladbrokes however we’re not content with the number and quality of the regular promotions that they offer. The long-term value following their PS20 free bet offer isn’t present and until they can ramp it up, we’ll need to pull them back.

Overall, they offer a vast range of markets that you can bet on, they offer a 400% welcome bonus, and a good reputation. Ladbrokes are a good option and are worthy of their rating of 4 stars on their review.